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Frequently Asked Questions

• i. Are Unfurl products made from genuine Pashmina?
  Yes — every piece is crafted from 100% authentic Pashmina sourced from Kashmir. Our artisans preserve centuries-old weaving traditions, ensuring authenticity and luxury in every thread.
• ii. How can I verify the authenticity of my Pashmina?
  Each Unfurl creation comes with a certificate of authenticity. We also share guidance on identifying genuine Pashmina, so you can purchase with confidence.
• iii. Do you offer worldwide shipping?
  Yes — we ship worldwide, free of charge. Dispatch takes 2–3 business days and delivery typically 7–10 business days.
• iv. Can I request custom designs or personalised pieces?
  Absolutely. We offer bespoke services for unique weaves, colours or embroidery patterns — share your vision and our artisans will bring it to life.
• v. How do I care for my Pashmina?
  Gentle dry cleaning is best. Store it in a breathable bag, away from direct sunlight and moisture. Detailed care instructions come with each piece.
• vi. Do you accept wholesale or bulk orders?
  Yes — boutiques, retailers and curators can connect with us for exclusive collections, bulk pricing and tailored collaborations.
• vii. What makes Unfurl different?
  Unfurl brings together Kashmiri Pashmina weaving and Jaipur hand-block printing. We work directly with artisans and make each piece slowly, with material, process and provenance clearly shared.