At Unfurl, every piece is handcrafted with care and precision. Each creation is unique and made in limited quantities.
We accept returns within 7 days of delivery only if the product is unused/unwashed, in original condition, and with all tags/packaging intact. Due to the handcrafted nature of our products, minor variations in weave, color, or texture are normal and not considered defects.
However, in the unlikely event that you receive a defective product, we will gladly offer an exchange for the same or a similar product, provided you notify us within 7 days of delivery.
To initiate an exchange, kindly contact us with your order details and product images/video.
We do not accept returns/exchange on made to order pieces & customised pieces.
No returns/exchange on SALE items and international orders.
Please note that all shipping costs related to the exchange are to be borne by the customer.
Unfurl is an India-based brand offering authentic Kashmiri Pashmina shawls. Owned and operated by Omniora Global Private Limited, Unfurl works with skilled artisans to create handwoven Pashmina pieces and sells directly through its official website to customers and retail partners worldwide.
© Omniora Global Pvt. Ltd. All rights reserved
Unfurl The Luxury is a registered trademark of Omniora Global Pvt. Ltd.